Sunday, March 21, 2010

Six Areas in which Successful Sales Pros Excel

Gaining and sustaining knowledge in your field is an important cornerstone of your success. Improving these six areas will position you for maximum competitive advantage.

Product Knowledge – What needs of your customers can you satisfy with your product or service. Listen to their answers to your critical questions in the discovery phase of selling.

General knowledge – Be well versed in the world around you. This gives you information and insight to relate more effectively to your customers.

Industry knowledge – Know the history of your industry, what’s current and what the trends look like so you can plan for what you expect to happen.

The Competition – Know where your customers can buy similar products or services and how you compare to your competition.

Skills knowledge – Both your sales and people skills will affect your ability to excel in the sales profession. You must effectively interact with your customers, your peers, other departments within your company, and with people in general.

Self Knowledge- Success in sales and success in your personal life happens when you are in harmony with your self image. Know yourself, your dreams, your goals, your strengths, and those qualities which you can develop.

Successful professionals continually strive to learn, evaluate, and integrate new knowledge from these areas into their sales presentations and conversations with prospects.

How much more would your business results grow, if everyone in your company was developed to “sell” your company’s benefits? Go to Key Coaching Associates to sign up for Key Strategies FREE newsletter for more timely articles and tips.

2 comments:

  1. Great article Kathryn! I also think great sales people know how important emotion is to the sales process. They know people buy on emotions and then justify their decision on logic. They know the "hooks" to get people engaged if they've done a good job asking powerful questions!

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  2. thanks Corliss- you present that so well in your process developmental work with clients. I have been energized by collaborating with you.

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